Results 1 to 9 of 9

Thread: error installing game

  1. #1
    Registered User
    Join Date
    Sep 2011
    Posts
    6

    Exclamation error installing game

    i get this error when i try installing it, it says to make sure you've closed previous instalations(none are running) anybody have a clue? its on vistas thanks brian

    Error Code: -5003 : 0x5
    Error Information:
    >SetupDLL\SetupDLL.cpp (1799)
    PAPPreamfall
    PVENDOR:Funcom (http://www.Funcom.com)
    PGUID751B34C-058F-42EF-BE95-14EBB0D2C585
    $11.0.0.28844

  2. #2
    Keeper of the Black Flame WorldsReunited's Avatar
    Join Date
    Oct 2010
    Location
    Beyond the Veil
    Posts
    2,258
    Quote Originally Posted by ip8600bishop View Post
    i get this error when i try installing it, it says to make sure you've closed previous instalations(none are running) anybody have a clue? its on vistas thanks brian

    Error Code: -5003 : 0x5
    Error Information:
    >SetupDLL\SetupDLL.cpp (1799)
    PAPPreamfall
    PVENDOR:Funcom (http://www.Funcom.com)
    PGUID751B34C-058F-42EF-BE95-14EBB0D2C585
    $11.0.0.28844
    Tried rebooting your Vista?
    Check my blog: http://thedreamfallchapters.blogspot.com/ for all kinds of information on Dreamfall Chapters and other things related to the Longest Journey Universe.

  3. #3
    Registered User
    Join Date
    Sep 2011
    Posts
    6
    of course still a no go

  4. #4
    Keeper of the Black Flame WorldsReunited's Avatar
    Join Date
    Oct 2010
    Location
    Beyond the Veil
    Posts
    2,258
    Quote Originally Posted by ip8600bishop View Post
    of course still a no go
    Just asking
    What version do you have?
    CD/DVD/Download (legal/ill)
    Check my blog: http://thedreamfallchapters.blogspot.com/ for all kinds of information on Dreamfall Chapters and other things related to the Longest Journey Universe.

  5. #5
    Dreamer Flo's Avatar
    Join Date
    Jan 2007
    Posts
    242
    Your InstallShield files may have been corrupted. Have you tried the solutions suggested in this thread?

  6. #6
    Registered User
    Join Date
    Sep 2011
    Posts
    6
    @flo
    tried that
    it changed the error msg to

    Error Code: -5003 : 0x8004ace8
    Error Information:
    >SetupDLL\SetupDLL.cpp (3037)
    PAPPreamfall
    PVENDOR:Funcom (http://www.Funcom.com)
    PGUID751B34C-058F-42EF-BE95-14EBB0D2C585
    $11.0.0.28844
    @Windows Service Pack 2

    @worldsreunited
    CD, though i did download another one off a site that was probably illegal, figured it all right as i've paid for it. got the same error msg....
    its an old version, maybe the original(had it for 4 yrs or so).

  7. #7
    Random Lurker Miral's Avatar
    Join Date
    Apr 2006
    Location
    New Zealand
    Posts
    5,744
    Do you have 64-bit Windows? If so, have a look in C:\Program Files (x86)\Common Files and rename the InstallShield folder there too.
    "Why not? Only one human captain has ever survived battle with a Minbari Fleet. He is behind me. You are in front of me. If you value your lives…be somewhere else!"

  8. #8
    Registered User
    Join Date
    Sep 2011
    Posts
    6
    crisis overted......it worked thanks miral!!!!

  9. #9
    Registered User WTO_FED's Avatar
    Join Date
    Aug 2012
    Location
    Under a Tree
    Posts
    70
    Glad this was solved so easily. I never would have thought of corrupted files as they seem to be older OS issues. thank goodness for WIndows 8.1!
    :OutATime:

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •